Shipping
WHAT ARE YOUR SHIPPING RATES?
Jump to: United States | Hawaii, Alaska, &
Puerto Rico | Canada | International
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TO UNITED STATES:
Excluding Hawaii, Alaska, Puerto Rico & Territories |
REGULAR GROUND |
AIR |
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| Orders Up To $150.00 USD |
$9.75 USD |
$28.75 USD |
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| Orders Up To $300.00 USD |
$12.00 USD |
$31.00 USD |
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| Orders Over $300.00 USD |
$18.00 USD |
$37.00 USD |
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| TO HAWAII, ALASKA, & PUERTO RICO, USA: |
STANDARD SHIPPING |
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| Orders Up To $150.00 USD |
$43.00 USD |
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| Orders Up To $300.00 USD |
$58.00 USD |
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| Orders Over $300.00 USD |
$78.00 USD |
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| TO CANADA: |
STANDARD SHIPPING |
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| Orders Up To $150.00 USD |
$43.00 USD |
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| Orders Up To $300.00 USD |
$58.00 USD |
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| Orders Over $300.00 USD |
$78.00 USD |
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| TO INTERNATIONAL: |
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| All orders sent outside Canada & the United States; including American Samoa, Baker Island, Guam,
Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Northern Mariana Islands,
Palmyra Atoll, Virgin Islands, Wake Island |
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STANDARD SHIPPING |
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| Orders Up To $150.00 USD |
$75.00 USD |
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| Orders Up To $300.00 USD |
$100.00 USD |
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| Orders Over $300.00 USD |
$125.00 USD |
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Please note that some countries may be charged more depending on the area of the world and the weight of the package.
If you will be charged more we will contact you first for approval.
Each country handles imported goods differently.
You will be responsible for any customs or duty charges that may be applicable. |
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HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?
Delivery of your items can take anywhere from 3 to 22 full business days, depending on your location and the shipping method you select at Checkout.
Orders may arrive in separate packages. Business days are Monday-Friday, excluding federal holidays within Canada & the USA.
We recommend choosing "Express Shipping" for "Rush" orders.
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REGULAR GROUND SHIPPING |
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AIR SHIPPING |
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with Personalization |
| TO UNITED STATES: |
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12 - 15
business days
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6 - 8
business days |
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add an additional 2 business days |
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STANDARD SHIPPING |
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| TO HAWAII, ALASKA, & PUERTO RICO, USA: |
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12-15
business days |
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add an additional 2 business days |
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| TO CANADA: |
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12 - 15
business days |
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add an additional 2 business days |
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| TO INTERNATIONAL: |
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15 - 20
business days |
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add an additional 2 business days |
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DO YOU SHIP INTERNATIONALLY?
Yes we will ship anywhere worldwide only if your billing address and shipping address are the same.
All international credit card orders MUST have the same billing and shipping address.
If your billing address does not match your shipping address we can accept paypal payments only.
To view our international shipping rates see above table.
Each country handles imported goods differently. You will be responsible for any custom or duty charges that may be applicable.
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WHERE WILL MY ORDER BE SHIPPED FROM?
Depending on product availability, orders will be sent from our store or directly from the manufacturer.
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WILL MY ORDER REQUIRE A SIGNATURE?
Express Air orders will require a signature. Please ensure someone is available to sign for the package.
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CAN I SHIP TO A P.O. BOX?
No, we do not ship to P.O. Boxes.
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Returns
CAN MERCHANDISE BE RETURNED?
We stand behind our products 100%. If you are not completely satisfied, you must contact us within 5 days of receipt of your shipment for a refund*.
ALL RETURNS MUST FIRST BE AUTHORIZED. Credit for the return will apply only to the purchase price of the product.
Returns are subject to a 15% restocking fee. Shipping and processing charges will not be refunded.
*IMPORTANT
No returns on opened products, food/candy items or colored decorations such as streamers, candles, etc.
Items personalized as per order cannot be returned.
NOTE: Colors vary slightly due to the manufacturing process specific to each product.
Although it is impossible to achieve an exact color match for every item, small variations in color serve to enhance the overall effect of
your color scheme. Products seen on the online catalog do not always represent an identical color match. Color reproduction is limited by
various situations beyond our control such as the hue/contrast settings on your monitor.
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IS THERE A RESTOCKING FEE ON RETURNS?
Yes. We currently charge a 15% restocking fee on all returns.
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WHAT IS YOUR RETURN POLICY ON SHOES AND HANDBAGS?
For Shoes and Handbags you must contact us within 5 days of receipt of your order for a refund*.
Also, note that all shoes must be unworn, otherwise they are not returnable. No worn shoes will be taken back.
All returns must first be authorized. Returns must be packed in a protective corrugated box & returned within 15 days.
Returns are subject to a 20% restocking fee. Shipping and processing charges will not be refunded.
All returned items must be sent freight prepaid. Discontinued items are non-returnable.
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